How to Close an Interview to Maximize Hires

by | Oct 28, 2020

Every interview eventually comes to an end.

For most hiring managers, the last few minutes of the interview dissolves into a milk-toast exchange of pleasantries.

Prospect: Thanks for taking the time to meet with me today. I really enjoyed learning about all the great things you have going on here.

Hiring Manager: I really enjoyed meeting you too. I think you have a lot of potential.

The end of the interview is a great opportunity to make something happen—so don’t waste it.

Provide Options. Near the end, provide three options for moving forward. Ask the prospect to choose one of the options.

Humans don’t like to contradict themselves. Knowing they made a commitment to take the next step (and said it out loud to another person) makes it harder to quit or change their mind at a later date.

Uncover Obstacles. Once a prospect chooses his next step, ask the following question: Based on what we discussed today, is there anything that would keep you from moving forward with your next step?

If there are barriers to making progress, you want to address those before the prospect leaves the room. You won’t be there later to help them solve their problems.

By purposefully closing the interview, you can alter how a recruiting prospect remembers their interview and help them focus on the next step.

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The Attrition Variables

The Attrition Variables

While these attrition constants still have the greatest influence, there are some emerging attrition variables worth noting. People also tend to leave companies when: They feel like they’re not doing as well as others in their peer group outside the company. They feel like they’re not as far along as they should be at a certain point in life.

The Attrition Constants

The Attrition Constants

If you’re not focusing most of your retention effort on these issues, you’ll miss the mark. If you’re not focusing most of your recruiting effort on exploiting these weaknesses among your competitors, you’re missing the best opportunities.

The Persistence Mindset

The Persistence Mindset

A leader equipped with this mindset can have a profound effect on the life and career of each individual they engage. It works because an agent is getting a real-time glimpse of what it would be like to work on your team. But it only becomes believable when it is persistently applied over time.