by Ben Hess, Managing Director, ThirdPool Recruiting
I received a few questions about vendor recommendations for video interviews.
It’s surprising how many tools have popped up in the last few years, and it can take a while to research the pros and cons of each solution.
I found it helpful to separate the tools into two categories:
Consumer-oriented services (WhatsApp, Facetime, Google Duo, Facebook Messenger, etc.)
Business-oriented services (Skype for Business, GoToMeeting, BlueJeans, Join.me, etc.)
For video interviews, the business-oriented services performed better.
The consumer-oriented services are generally optimized for mobile phones.
Our recruiters did the interviews at their desks, and the business-oriented services work better on a laptop or desktop.
Surprisingly, a majority of the recruiting prospects also preferred using laptops or desktops for the interviews.
You’ll save yourself some integration headaches by using one of the well-known business-oriented services.
We tried several of these services over a few months, and finally settled on Zoom.
Regardless of what you choose, it’s important you find a service that provides high-quality and simple-to-join meetings.
The technology integration should be the easy part. If it’s not, look for a different vendor.
