Video Interviews: Which Vendor is Best?

by | Jan 29, 2019

by Ben Hess, Managing Director, ThirdPool Recruiting

I received a few questions about vendor recommendations for video interviews.

It’s surprising how many tools have popped up in the last few years, and it can take a while to research the pros and cons of each solution.

I found it helpful to separate the tools into two categories: 

Consumer-oriented services (WhatsApp, Facetime, Google Duo, Facebook Messenger, etc.)

Business-oriented services (Skype for Business, GoToMeeting, BlueJeans,, etc.)

For video interviews, the business-oriented services performed better. 

The consumer-oriented services are generally optimized for mobile phones.

Our recruiters did the interviews at their desks, and the business-oriented services work better on a laptop or desktop.

Surprisingly, a majority of the recruiting prospects also preferred using laptops or desktops for the interviews.

You’ll save yourself some integration headaches by using one of the well-known business-oriented services.

We tried several of these services over a few months, and finally settled on Zoom.

Regardless of what you choose, it’s important you find a service that provides high-quality and simple-to-join meetings.

The technology integration should be the easy part. If it’s not, look for a different vendor.

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