Problem Solving or Future Building

by | Apr 18, 2024

To be successful, a real estate manager must proactively make decisions on where to spend their time and effort.

Most decisions boil down to two options:

Solve short-term problems. This includes resolving disputes, deal-doctoring, and the overabundance of other things needed to keep an office running smoothly.

Invest in opportunities to build the future. This includes activities to find, retain, and make better agents.

It’s unreasonable to assume you can spend all your time investing in future-building activities.

Of course, problems need to be solved. But effective managers put tight boundaries on their problem-solving activities.

How? Here are some ideas to keep problem-solving from stealing your effectiveness.

Question. Before jumping in to help, ask yourself: What would happen if I didn’t get involved?

Delay. Can your involvement be delayed for a day or two? What’s delayed often goes undone, and that can be a good thing.

Repair. What clamors for your attention is often a symptom of a broken system or process. If you’re going to spend time fixing, always ask: What needs to change so this doesn’t happen again?

There will always be a tension between problem-solving and investing.

Effective managers learn to ignore the siren’s call to problem-solve and spend most of their time investing.


PS. Did you get a chance to attend yesterday’s Recruiting Mastermind with Travis Robertson?  If not, watch the replay now or save for later.

Travis gave specifics on how to leverage the upcoming changes due to the NAR settlement into huge recruiting wins–one of the best Masterminds we’ve had this year!


The Simple Psychology of Real Estate Recruiting [eBook]

Unlock the secrets of effective real estate recruiting and learn how you can build trust, foster rapport, and understand the psychology behind candidate decisions. Discover techniques for converting acquaintances to hires and retaining agents by addressing their needs and aspirations.