How Negative Emotion Kills Your Recruiting Effectiveness

by | Feb 20, 2026

I’m sure you’ve heard about the benefits of smiling when you’re connecting with a recruiting prospect.

It helps your recruiting prospects feel less defensive, and it’s the foundation for building quick rapport.

Even if your prospect can’t see your face (i.e., you’re on the phone), researchers have found your smile can be “heard” by those on the other end of the line.

A positive attitude also comes across in your emails, text messages, and social media posts.

With this much riding on your positivity, protecting yourself from negative influences is something you must consider if you want to perform at a high level.

This is why a recent study conducted by the University of Houston is so important—it revealed a source of negative emotion that is rampant in most workplaces:

Multitasking and constant interruptions at work can lead people to display negative emotions in addition to stress.

The connection between negative emotion and constant interruptions was so strong, the researchers likened it to a contagion.

This emotional contagion can spread in a group or workplace through the influence of conscious or unconscious processes involving emotional states or physiological responses.

This data draws a clear conclusion for recruiters and hiring managers:

It’s important to spend focused time on recruiting in a place where you’ll not be interrupted or distracted.

Anything less will allow negativity to seep into your conversations and steal away your effectiveness.

P.S. Keith Robinson also just wrote a great Substack on this topic.  Check it out if you want some more ideas on how to keep multitasking from stealing your effectiveness.

 

The Simple Psychology of Real Estate Recruiting [2nd Edition]

Unlock the secrets of effective real estate recruiting. Revised to include actionable frameworks for sharper execution and to help you turn psychological theory into a repeatable recruiting system.

Creating Pacts to Avoid Distraction

Creating Pacts to Avoid Distraction

Notice the two parts to Nir’s formula: a pre-commitment and an external force to keep you accountable to that commitment. For recruiting setting goals and time-blocks in your schedule is not enough. Most people need some kind of external accountability, as well.

Look for Individuals Who Want to be Measured

Look for Individuals Who Want to be Measured

It’s not that people with a growth mindset don’t experience failure—they just see failure as an opportunity to learn new things, to be challenged, and to experience curiosity. This is an important topic to cover during interviews and follow-up conversations with your prospects. If you find someone who likes being measured, you’ve likely found someone who will push through the inherent failures of growing a real estate business and experience long-term success.