A Positive Culture May Be More Value Than You Think

by | Sep 9, 2025

Psychologist Shawn Achor demonstrates why working in a positive culture is so valuable.

Our brains are designed to work much better when they are in a positive state as opposed to a negative or neutral one.

We find that when people are positive, it raises their productivity rate by 31 percent compared to when they’re in a negative state of mind. 

Salespeople sell 37 percent more than their negative counterparts. 

Even doctors perform diagnoses 19 percent more accurately when they’re positive.

So why does a positive environment matter so much?

The research suggests it’s related to how dopamine is released in the brain when an individual is in a positive state of mind.

The brain can access all kinds of creativity, activate learning centers, and provide motivational energy when dopamine is naturally released in a positive state.

And positive brains see more possibilities and productivity rises.

Does your office culture help create a positive state of mind for your agents?

Are you mindful of working to keep your team positive, regardless of current stressors?

Considering market conditions over the last few years, this is no easy feat.

But if you want to attract and retain the best and the brightest, it’s a worthy goal.

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The Attrition Variables

The Attrition Variables

While these attrition constants still have the greatest influence, there are some emerging attrition variables worth noting. People also tend to leave companies when: They feel like they’re not doing as well as others in their peer group outside the company. They feel like they’re not as far along as they should be at a certain point in life.

The Attrition Constants

The Attrition Constants

If you’re not focusing most of your retention effort on these issues, you’ll miss the mark. If you’re not focusing most of your recruiting effort on exploiting these weaknesses among your competitors, you’re missing the best opportunities.

The Persistence Mindset

The Persistence Mindset

A leader equipped with this mindset can have a profound effect on the life and career of each individual they engage. It works because an agent is getting a real-time glimpse of what it would be like to work on your team. But it only becomes believable when it is persistently applied over time.