Best Practices for Business Texting

by | Jun 12, 2025

For most real estate recruiters, conversations via text message happen more frequently than calling and emailing combined.

If you’re new to using texting for recruiting, it may be helpful to follow a few best practices compiled by a texting vendor who recently evaluated over 9 million business text messages.

Here are some dos and don’ts:

  • Do use texting—it has a 10x response rate compared to calling and emailing.
  • Don’t abuse it. There is such a thing as text spam and most people hate it more than email spam.
  • Do send 1-on-1 texts with personalized, intentional messaging for your recipient.
  • Don’t send group texts or generic texts intended to elicit a response to an offer.
  • Do ask for a reply, but don’t ask someone to call you based on receiving your text.
  • Do use emojis, but don’t use multiple emojis or multiple exclamation points.
  • Do send short texts with one idea/comment/question.
  • Don’t send texts over 250 characters.
  • Do sign-off personally, but don’t use a full email-type signature.

How do you know if you’re doing a good job texting?

Pay attention to your response rate.

If your recruiting prospects are not responding to your text messages, that’s a red flag.

It means you need to change with whom and/or how you’re communicating.

With texting, there’s a fine line between truly connecting and annoying someone.

 

The Simple Psychology of Real Estate Recruiting [2nd Edition]

Unlock the secrets of effective real estate recruiting. Revised to include actionable frameworks for sharper execution and to help you turn psychological theory into a repeatable recruiting system.

Creating Pacts to Avoid Distraction

Creating Pacts to Avoid Distraction

Notice the two parts to Nir’s formula: a pre-commitment and an external force to keep you accountable to that commitment. For recruiting setting goals and time-blocks in your schedule is not enough. Most people need some kind of external accountability, as well.

Look for Individuals Who Want to be Measured

Look for Individuals Who Want to be Measured

It’s not that people with a growth mindset don’t experience failure—they just see failure as an opportunity to learn new things, to be challenged, and to experience curiosity. This is an important topic to cover during interviews and follow-up conversations with your prospects. If you find someone who likes being measured, you’ve likely found someone who will push through the inherent failures of growing a real estate business and experience long-term success.