The Attrition Constants

by | Oct 1, 2024

Next to recruiting, the retention of profitable agents is something that exasperates every real estate leader.

It’s difficult and expensive to recruit, train, mentor, and coach an agent. Seeing your investment walk out the door is heartbreaking—and bottom line-breaking.

So, what causes your agents to leave?

According to researchers at Gartner, the most common reasons people leave their jobs has remained surprisingly consistent over many years.

It’s so consistent, the reasons are often called the Attrition Constants. Here’s a prioritized list on why workers defect to their competitors:

They don’t like their bosses (especially their first-level managers).

They don’t see opportunities for promotion and growth.

They are proactively offered a better gig (higher pay, more support, better tech, engaging peers, etc.).

If you’re not focusing most of your retention effort on these issues, you’ll miss the mark.

If you’re not focusing most of your recruiting effort on exploiting these weaknesses among your competitors, you’re missing the best opportunities.

 

The Simple Psychology of Real Estate Recruiting [2nd Edition]

Unlock the secrets of effective real estate recruiting. Revised to include actionable frameworks for sharper execution and to help you turn psychological theory into a repeatable recruiting system.

Creating Pacts to Avoid Distraction

Creating Pacts to Avoid Distraction

Notice the two parts to Nir’s formula: a pre-commitment and an external force to keep you accountable to that commitment. For recruiting setting goals and time-blocks in your schedule is not enough. Most people need some kind of external accountability, as well.

Look for Individuals Who Want to be Measured

Look for Individuals Who Want to be Measured

It’s not that people with a growth mindset don’t experience failure—they just see failure as an opportunity to learn new things, to be challenged, and to experience curiosity. This is an important topic to cover during interviews and follow-up conversations with your prospects. If you find someone who likes being measured, you’ve likely found someone who will push through the inherent failures of growing a real estate business and experience long-term success.