The Check Engine Light on Your Retention Dashboard Just Went On

by | Apr 21, 2023

Researchers at MetLife have been tracking workplace well-being for more than a decade.

They classify well-being in the following 5 categories:

Physical Health

Mental Health

Social Health

Financial Health

Holistic/Overall Health

The Covid crisis taught employers to focus more on the well-being of their employees, and that effort has paid off as workplace well-being scores have been flat or trending moderately higher over the last four years.

All seemed to be going well until about 12 months ago when a sharp decline started to emerge in the financial health category.

Like a flashing red light on life’s dashboard, financial stress is showing up in the following ways:

-an increase of those living paycheck to paycheck

-a decrease in those feeling “in control of their finances”

-a decrease in those who have a three-month savings cushion

-a decrease in those who feel they are adequately contributing to retirement savings

For employees who have traditional jobs, the financial stress is mainly being driven by inflation.

But what about agents?

They have the same financial stress of traditional employees, plus most have experienced declining incomes as real estate transactions have stagnated.

The perfect storm is brewing, and financial stress has the attention of your agents at every level.

And it should have your attention too.

Start asking your agents: How are you and your family doing financially?

By showing empathy, you’ll build a deeper connection with those who are struggling.

If you help them solve this problem, you’ll be making an investment that will pay dividends in long-term loyalty to you and your team.

The Simple Psychology of Real Estate Recruiting [2nd Edition]

Unlock the secrets of effective real estate recruiting. Revised to include actionable frameworks for sharper execution and to help you turn psychological theory into a repeatable recruiting system.

The Attrition Variables

The Attrition Variables

While these attrition constants still have the greatest influence, there are some emerging attrition variables worth noting. People also tend to leave companies when: They feel like they’re not doing as well as others in their peer group outside the company. They feel like they’re not as far along as they should be at a certain point in life.

The Attrition Constants

The Attrition Constants

If you’re not focusing most of your retention effort on these issues, you’ll miss the mark. If you’re not focusing most of your recruiting effort on exploiting these weaknesses among your competitors, you’re missing the best opportunities.

The Persistence Mindset

The Persistence Mindset

A leader equipped with this mindset can have a profound effect on the life and career of each individual they engage. It works because an agent is getting a real-time glimpse of what it would be like to work on your team. But it only becomes believable when it is persistently applied over time.