Boomerang hires are the agents who once worked for your company and later decide to come back for a second tour of duty.
There are some hiring managers who hold a grudge towards individuals who leave their team.
According to Marinela Gombosev, this is both a foolish management and hiring position to take.
Some of your best hires will be boomerangs, and they’ll be more valuable the second time around.
Gombosev cites several reasons why boomerang hires are so valuable.
They know your culture. It takes new hires time to integrate into your organization. Boomerangs get up to speed more quickly.
They’ve learned from the outside. There is much to learn from how other companies do business. Boomerangs bring this knowledge back with them.
They’re great retention advocates. Who better to make the case to your existing agents that the grass is not greener somewhere else?
Most agents you hire will eventually leave. While you will hire some people for a lifetime career, it’s not a reasonable expectation for most of your agents.
It’s better to recognize the natural ebb and flow of an employment relationship and see someone leaving as an opportunity for a boomerang hire down the road.
And for many who have left for greener pastures in the last few years, things have changed.
It may be time for some of them to come back home.
