Why Emotional Connections Are Needed to Sustain Recruiting Relationships

by | May 11, 2026

In an effort to appear competent and “put their best foot forward”, many recruiting prospects are reluctant to share their problems.

When being evaluated, we all have a natural and subconscious desire to become the person a hiring manager is looking to hire.

Expressing strengths, describing work experiences related to the new job, downplaying weaknesses, etc.  All positive.  All good.  All surfacy.

An effective hiring manager knows better than to play this game.

It doesn’t support the objective of building an emotional connection with the candidate.

An emotional connection is what’s necessary to sustain a candidate through a long hiring journey lined with competitors.

An emotional connection is built through sharing problems, frustrations, and difficulties–not all the surfacy good stuff.

Ask directly:  What problems are you trying to solve in your life right now?

 

 

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The Attrition Variables

The Attrition Variables

While these attrition constants still have the greatest influence, there are some emerging attrition variables worth noting. People also tend to leave companies when: They feel like they’re not doing as well as others in their peer group outside the company. They feel like they’re not as far along as they should be at a certain point in life.

The Attrition Constants

The Attrition Constants

If you’re not focusing most of your retention effort on these issues, you’ll miss the mark. If you’re not focusing most of your recruiting effort on exploiting these weaknesses among your competitors, you’re missing the best opportunities.

The Persistence Mindset

The Persistence Mindset

A leader equipped with this mindset can have a profound effect on the life and career of each individual they engage. It works because an agent is getting a real-time glimpse of what it would be like to work on your team. But it only becomes believable when it is persistently applied over time.