Avoiding the Problem-Solving Trap

by | Dec 11, 2025

A busy, real estate manager is under constant attack from the urgent needs of clients, agents, and staff members who want their problems solved.

While problem solving is important, it must be prioritized behind the proactive work of recruiting and retention if you hope to grow your team.

Real estate managers often tell me:  With everyone clambering for my attention, it’s hard to make the right decisions that allow me to focus on proactive work.

Here is a simple growth hack from Peter Drucker on this topic:

Most executives have learned that what one postpones, one usually abandons.

When someone comes to you and wants their problem solved, pushing it off until later in the afternoon or the next day will frequently cause the issue to evaporate.

Why? Because the person with the urgent request will usually either find someone else to solve the problem, solve it themselves, or realize it doesn’t need to be solved.

Delaying problems is not the same as ignoring problems.

If a problem is still an issue a day from now, it probably does need some of your attention.

Using this approach will take courage because the priority-wreckers are used to getting your immediate attention.

But it must be done.

 

The Simple Psychology of Real Estate Recruiting [2nd Edition]

Unlock the secrets of effective real estate recruiting. Revised to include actionable frameworks for sharper execution and to help you turn psychological theory into a repeatable recruiting system.

The Attrition Variables

The Attrition Variables

While these attrition constants still have the greatest influence, there are some emerging attrition variables worth noting. People also tend to leave companies when: They feel like they’re not doing as well as others in their peer group outside the company. They feel like they’re not as far along as they should be at a certain point in life.

The Attrition Constants

The Attrition Constants

If you’re not focusing most of your retention effort on these issues, you’ll miss the mark. If you’re not focusing most of your recruiting effort on exploiting these weaknesses among your competitors, you’re missing the best opportunities.

The Persistence Mindset

The Persistence Mindset

A leader equipped with this mindset can have a profound effect on the life and career of each individual they engage. It works because an agent is getting a real-time glimpse of what it would be like to work on your team. But it only becomes believable when it is persistently applied over time.