The 2 Things That Need to Happen in Every Interview

by | May 15, 2026

Even though new technologies have permeated every corner of the real estate industry, recruiting prospects still want a face-to-face connection with a hiring manager before being hired.

Most hires are contingent on an interview, and the interview makes or breaks the deal.

Because it’s such an important part of the hiring process, I’ve written dozens of articles and blogs on this topic over the past several years. (Want to read them? Go to our Daily Insights and search “interview.”)

Most of you will not have the time to review all this information, so I’ll restate two of the most important things that need to happen during an interview.

Foster Attachment:  I feel a connection to you and the others I’ve met on the team.

This “feeling” is the fuel that powers the remainder of the hiring process.

Build Perception of Fit:  I could see myself working here.

To dislodge individuals from other organizations, they must come to believe they’re a better fit on your team.

When a recruiting prospect experiences these two feelings, the rest of the recruiting process flows downhill.

It’s well-known that most big decisions are first made emotionally, then backed up with rational thought.

Hiring is no different.

 

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The talent playing field in the real estate industry has undergone a generational reset over the last four years. Three consecutive years of the fewest existing home sales since 1995, a 34% decline in transactions, and a resale turnover rate at a 40-year low have permanently altered the talent landscape. Brokerages still operating with a 2021 recruiting strategy are actively donating production to the competitors who have adapted. These changes are the topic of a new, must-read whitepaper we’re releasing today.