Avoiding the Problem-Solving Trap

by | Dec 11, 2025

A busy, real estate manager is under constant attack from the urgent needs of clients, agents, and staff members who want their problems solved.

While problem solving is important, it must be prioritized behind the proactive work of recruiting and retention if you hope to grow your team.

Real estate managers often tell me:  With everyone clambering for my attention, it’s hard to make the right decisions that allow me to focus on proactive work.

Here is a simple growth hack from Peter Drucker on this topic:

Most executives have learned that what one postpones, one usually abandons.

When someone comes to you and wants their problem solved, pushing it off until later in the afternoon or the next day will frequently cause the issue to evaporate.

Why? Because the person with the urgent request will usually either find someone else to solve the problem, solve it themselves, or realize it doesn’t need to be solved.

Delaying problems is not the same as ignoring problems.

If a problem is still an issue a day from now, it probably does need some of your attention.

Using this approach will take courage because the priority-wreckers are used to getting your immediate attention.

But it must be done.

 

The Simple Psychology of Real Estate Recruiting [2nd Edition]

Unlock the secrets of effective real estate recruiting. Revised to include actionable frameworks for sharper execution and to help you turn psychological theory into a repeatable recruiting system.

Focus Less on What Your Competitors Offer

Focus Less on What Your Competitors Offer

While candidates will naturally consider other alternatives (commonly what a competitor is offering), it’s the least important issue for getting them to make a change. During the interview and follow-up conversations, don’t make the mistake of focusing too much time and energy on what your competitors are offering.