Helping Your Agents Get Lucky?

by | Nov 3, 2025

Helping agents in the right way can cause them to experience a high level of business luck.

Or so it seems.

The types of help that lead to good fortune come in two forms.

Social Help. If you can develop an office where your agents are constantly around the high-performers, mentors, and leaders who will help get them where they want to go, you’re equipping them to succeed.

As Warren Buffet once said:

There are many different qualities successful people have, but the one all of them share is they’ve chosen their mentors and whom to model wisely.

Success moves at the speed of relationships.

Environmental Help. Probably the most under-appreciated aspect of success is the environment.

For example, when immigrants come to America, they find success much easier than in other parts of the world.

The system you’re in can remove a lot of the friction.

You can take an average person and put them in a great system, and they can outproduce a superstar in a flawed system.

As a leader, it’s important to prioritize the assistance you’re providing agents in these two areas because something magical happens when you provide this type of help.

Business coach Todd Herman puts it this way:

If you think of social help and environmental help as two circles in a Venn diagram, the intersection is luck.  And the quality of both of those circles seems to determine how much luck they’ll experience.

So, you can engineer the luck your agents are experiencing in their businesses by developing a great environment and fostering great relationships.

 

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The Attrition Variables

The Attrition Variables

While these attrition constants still have the greatest influence, there are some emerging attrition variables worth noting. People also tend to leave companies when: They feel like they’re not doing as well as others in their peer group outside the company. They feel like they’re not as far along as they should be at a certain point in life.

The Attrition Constants

The Attrition Constants

If you’re not focusing most of your retention effort on these issues, you’ll miss the mark. If you’re not focusing most of your recruiting effort on exploiting these weaknesses among your competitors, you’re missing the best opportunities.

The Persistence Mindset

The Persistence Mindset

A leader equipped with this mindset can have a profound effect on the life and career of each individual they engage. It works because an agent is getting a real-time glimpse of what it would be like to work on your team. But it only becomes believable when it is persistently applied over time.