How to Eliminate Grey Work from Your Recruiting Process

by | Aug 18, 2025

Companies and entrepreneurs are constantly introducing new tools to make us more productive.

But researchers are discovering that some tools have the opposite effect.

They make us less productive by creating what is called “grey work.”

In simple terms, grey work is the manual tasks workers do to compensate or find work-arounds for poorly designed, disconnected, or complicated systems.

In one survey, 80% of respondents report their employers have  increased investment in productivity, work management and collaboration tools.

And yet 59% of the same group say it feels harder than ever to be productive.

If you’re in the 59%, here are some ideas to increase your recruiting productivity:

Use tools that are specifically designed for recruiting.

If you’re using a CRM that is designed for selling to consumers, you’ll create some grey work when you try to adapt it to recruiting.

Use tools that give visibility to everyone involved in the recruiting process.

If you’re constantly cutting/pasting into emails and texts to keep others informed, you’re wasting time and creating more work for others.

Use tools that efficiently and effectively integrate AI.

Most people are now using AI in their workflows, but they are still cut/pasting into and out of a separate AI chat environment to capture content.

Tech is great when it works.

Tech is not so great when it’s making you do more work.

 

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