The Tricky Work of Uncovering Motivations

by | Sep 25, 2024

An English social researcher, Richard Titmuss, first hypothesized in the 1950’s that if you offer to pay someone to give blood, the blood supply would be significantly reduced.

At the time, people thought he was crazy, but the research later proved him correct.

Studies have since shown that offering to pay people to give blood, in fact, decreases the number willing to donate by almost half.

In follow-up studies, the same clinics allowed the blood donors to contribute the payment to charity, and the trend was then reversed.

The lesson here is that motivation is a tricky thing to tap.

When recruiting, you must figure out what motivates your prospects because it’s the pathway to meeting their unique needs.

But assuming you know the answer is a mistake.

The best recruiters treat each prospect as individuals and discover their motivations by asking lots of open-ended questions and taking the time to actively listen.

Are you wondering what motivated those donors to give less blood when they were paid?

Here is what the researchers discovered:

People desire to be esteemed by others and to be seen as ethical and dignified. Rewarding blood donations backfired because it suggested that donors are less interested in being altruistic than in making a buck.

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P.S. Do you think this type of motivation applies to real estate agents?  

In our recent Recruiting Mastermind with five agent panelists who changed brokerages in the last two years, all five listed commissions/fees as the last thing they considered when choosing their next brokerage.

If you missed the Mastermind and like to watch the replay, email me, and I’ll give you access.

 

The Simple Psychology of Real Estate Recruiting [2nd Edition]

Unlock the secrets of effective real estate recruiting. Revised to include actionable frameworks for sharper execution and to help you turn psychological theory into a repeatable recruiting system.

Find a Struggle to Share

Find a Struggle to Share

If you want to connect with someone beyond the surface level, find something they’re struggling with and share in their pain.
Authors Chip and Dan Heath describe how this works:
One study found that when strangers were asked to perform a painful task together—in one case, submerging their hands in tubs of ice water to perform a sorting task—they felt a greater sense of bonding than did strangers who had performed the same task in room temperature water.
This bonding happened even though the task was pointless.